Frequently Asked Questions

How does installation work?

You can find our full installation guide here. But to summarise, some (but not all) brands of robot mowers are able to be installed by the general public, others require installation by an approved dealer. Honda's Miimo range includes everything you need in the box for a basic installation, but it is still strongly recommended to get an approved dealer to carry it out for you. When ordering from our site you are able to include a installation charge that covers most of what we would expect to be required for the job - this can be carried out at any address within our range. Our staff will contact you to discuss your requirements and arrange a site visit, at which point you will receive a quotation for the final cost required. The main thing to remember for installation is that all robot mowers require a 13A outdoor weatherproof socket to be located within 10 metres of where you want the base / charging station. Without this we can't install the machine. 

Can robot mowers work in the rain?

Yes, all of the robot lawn mowers we sell are fully rain proof and are designed to operate in tough conditions. Specific enhancements to cope with tough conditions vary from model to model, but will frequently include high traction wheels to cope with wet grass, and the ability to instruct your mower to return to the docking station if particularly extreme weather threatens. If your lawn has areas that become completely waterlogged or puddle frequently, this is something that can be addressed during the preparation stage of the installation. The mower will also avoid using the same path too regularly so that tracks are not left in the grass.

Robot mowers are completely comfortable working in rainy conditions, ensuring your lawn is always looking at its best.

Is it child & pet safe?

Modern robot mowers feature 360 degree sensors, so are able to change direction when any obstacle is detected, making them completely safe to use around pets or children. On top of this, if the mowers are picked up (this is, of course, something that might be very appealing to an enthusiastic child!) an alarm sounds and the blades stop instantly, allowing you to enter your PIN before mowing resumes.

What about dog mess?!

Robot lawn mowers feature sensors to detect obstacles that might cause damage to it, or that it might damage, but this doesn't include dog mess or things like rotten fruit that might have dropped off a tree. It is recommended that you remove any items on your lawn before using the robot mower, or before its set operating times (along with any other debris), simply because it can get stuck in the wheels and generally be detrimental to the condition of your machine - it's not very nice and this is an expensive piece of kit! Most pet owners with robot mowers get their pets to use specific areas, like wild sections of the garden, which also means you get a much nicer lawn area, and that is, of course, the reason you're interested in a robot mower in the first place! You can find lots of advice on training your pets in this way online.

I have a pond and am worried my robot mower will drown!

While being rainproof, robot mowers are not built to survive a trip into a garden pond, so boundary wire is usually placed around the edge of these areas. The installer will take any slopes around the pond into account to prevent the mower slipping into the pond during wet conditions. You can also put a natural barrier in between the grass and the pond for extra peace of mind, such as wooden sleepers, logs or ornamental stones, for example.

You needn't worry. With appropriate installation, modern robot mowers are more than intelligent enough to not drive into a pool of water!

How do robot mowers manage with flower beds or trees?

These are simple for your mower to avoid thanks to the boundary wire installed during the setup process. Loops are created around them with the wire so that the robot mower detects and plans a route around such obstacles. Depending on the model you choose, different levels of complexity can be programmed into it.

What about rocks, branches or even toys?

These sort of objects, which cannot be planned for at the installation stage, can quite rightly be a concern for owners. However, the latest robot mowers include intelligent bump sensors so that if they make contact with an object, the cover moves, activates the sensors and causes the mower to change direction before continuing mowing. Some smaller objects like sticks and rocks may be run over. If at this point the blades should strike a hard object, they are designed to swing back into the blade disc, reducing any damage to both your mower and the object. For optimal performance and reduced servicing costs, we would always recommend you remove any obstacles from the lawn before the programmed mowing times.

Can it mow on steep slopes?

Every mower has its limit when it comes to working on slopes but you'll find those that we sell are surprisingly capable in this regard. As always, some models are more adept than others, featuring high traction wheels and other enhancements so that slopes of up to 45 percent can be dealt with on the highest performance models. We will be able to advise you on this when we come to survey your garden.

Robot mowers can comfortably handle tough slopes, up to 45 percent incline (that's 24 degrees) on some models.

I have multiple areas of lawn, do I need two mowers?

This is definitely an option if you have two completely distinct areas, or for example, have lawn to the front and back of your house that doesn't connect. Robot mowers are only able to independently mow separate areas if there is a flat connection between the two. Narrow passages need to be at least 1 metre wide for the machine to navigate it. Multiple starting points can usually be set so that you can keep more than one area cut. The mowers can cross paved surfaces, paths, driveways and walkways, as long as they are level to the grass surface - if not, you will need a boundary wire around them and another solution to provide access. It is possible to have most models mow in zones and for you to pick it up and move it between the areas yourself - of course this requires an element of user interaction that some would rather avoid, and in that case multiple robot mowers is the best solution. We can advise you on the best solution for you and your garden.

Will it operate at night?

You can specify this in your mower's operating settings. Fortunately, as electric machines the latest robot mowers have been designed to run so quietly that they are completely able to run at night without any disturbance. They require no use interaction once set up, so you can potentially have your mowing carried out at all hours without a worry.

They can operate at all times of day (and night) and in all weathers.

Will I still need to mow some areas?

Most customers find that owning a good strimmer is an ideal companion for their robot mower. You may want to edge your lawn for a particularly fine finish, and a strimmer is ideal for any particularly challenging areas such as under bushes, hedges or against walls and around obstacles. If there are any areas that your robot mower simply can't reach then these will need traditional mowing.

What model do I need?

There is a wide variety of robot mowers available, catering to most garden types out there and a huge range of lawn sizes. Contact us to talk to a sales advisor for a solution specific to your needs, or try our search function. You can use our unique "Find a Mower" tool to narrow down your options.

What warranty is there?

Honda's Miimos come with a two year standard domestic warranty, subject to standard domestic use and following the service schedule.